⚡ Internal Operations Document

Aug8 Agency
Complete Delivery Playbook

The end-to-end step-by-step system for delivering every service in every plan — from signing a client to running a fully automated dental growth machine. Built for operators with zero prior experience.

4
Packages Covered
1
Master Tool (GHL)
65%+
Profit Margin
5min
Lead Alert Speed

📋 Table of Contents

Section 01 — Foundation

🛠️ Your Master Tool Stack

Before you deliver any service, you need exactly two accounts set up. Everything — websites, CRM, lead alerts, reputation, SMS, email — runs from one single platform. This is the foundation of Aug8 Agency.

🏆 GoHighLevel (GHL) — Your One Platform for Everything Required — Set Up First

GoHighLevel costs $297/month and replaces $2,000+/month in individual software. It is purpose-built for agencies exactly like Aug8. Every client gets their own "sub-account" inside your GHL — completely white-labeled under your brand.

What GHL Replaces (You Don't Need to Buy Any of These)

ClickFunnels ($197/mo) · Calendly ($16/mo) · HubSpot CRM ($400/mo) · Mailchimp ($100/mo) · Twilio ($50/mo) · BirdEye Reviews ($300/mo) · CallRail ($45/mo) · ActiveCampaign ($149/mo) · Podium ($289/mo) · WordPress hosting ($30/mo) · Mindbody ($129/mo)

  • 1
    Sign up at gohighlevel.com

    Choose the "Agency Pro" plan at $297/month. This gives you unlimited sub-accounts (one per client), white-labeling, SaaS mode, and every feature you need. Start with the 14-day free trial. No credit card needed immediately.

    → gohighlevel.com Agency Pro Plan $297/mo
  • 2
    White-label GHL as "Aug8 Agency"

    Go to Agency Settings → White Labeling. Upload the Aug8 Agency logo, set your brand colors (blue + white), and enter your custom domain (app.aug8agency.com). Clients will log in and see "Aug8 Agency" — not GoHighLevel.

  • 3
    Connect Twilio (for SMS + call alerts)

    Sign up at twilio.com (free account). In GHL → Settings → Phone → Connect Twilio. Buy one US phone number ($1/month). This powers your 5-minute lead alert calls and SMS follow-ups. Cost: approximately $0.01 per SMS, $0.02 per call minute.

    → twilio.com ~$1-5/mo per client
  • 4
    Connect Mailgun (for email sending)

    Sign up at mailgun.com (free for first 1,000 emails/month). In GHL → Settings → Email Services → Connect Mailgun. This powers all automated email sequences, review requests, and appointment reminders.

    → mailgun.com Free up to 1k emails
  • 5
    Build your Dental Snapshot (Do this once, reuse forever)

    A "Snapshot" is a pre-built template inside GHL containing everything: CRM pipeline, automations, website template, review request sequences, and the 5-min lead alert workflow. Build it once for your first client, then 1-click deploy it to every new dental client in seconds. This is what scales your agency without extra work.

🎯
GoHighLevel
Master platform — CRM, websites, automations, calls, SMS, email, reviews. Everything.
📱
Twilio
Powers all phone calls and SMS. Connected inside GHL. Essential for 5-min alerts.
📧
Mailgun
Email delivery engine. Connected inside GHL for all automated email sequences.
Free up to 1k/mo
🎨
Canva Pro
Design ad creatives, logos, social posts. Templates for dental practices included.
💼
Upwork
Hire white-label website developers and media buyers for higher-tier clients.
Free to post jobs
📊
Meta Business Suite
Where you manage all Facebook/Instagram ad campaigns for all clients.
Free (ad spend separate)
💡 Pro Tip

With just 5 clients on your lowest plan ($1,997/mo each), you're generating $9,985/month. Your entire tool stack costs under $500/month. That's over $9,000 profit before ad management costs. GoHighLevel is the engine that makes this possible.


Plan 1
🌱 Practice Launch

Plan 1 — Practice Launch

For brand-new dental practices that need their entire digital foundation built from scratch. You are building their online presence, their first ad campaign, and activating the lead alert system.

Agency Fee$1,997/mo
3-Month Total$5,991
Rec. Ad Spend$1,000/mo
Your Est. Cost~$600/mo
🌐 Deliverable 1 — Build the Dental Website Week 1–2

The dentist has no website or an outdated one. Your job is to deliver a professional, mobile-first, appointment-focused dental website within 7–10 business days. Here is the exact process:

  • 1
    Collect assets from the client (Day 1)

    Send the client an onboarding form (built in GHL). Ask for: Practice name, address, phone, services offered (general, cosmetic, pediatric, etc.), any existing logo files, photos of the practice/team, insurance accepted, hours of operation, and their Google Business Profile link if they have one.

  • 2
    Build the site using GHL Website Builder (No-code)

    Inside GoHighLevel → go to Sites → Websites → Templates. Search "Dental" in the template library. Pick a clean, professional template. Customize it with the client's info: logo, colors, services, team photos, address, and booking form. GHL's drag-and-drop editor requires zero coding knowledge.

    GHL → Sites → Websites → New Website
  • 3
    Pages to include (minimum for Plan 1)

    Build these 6 pages: Home (hero + services + booking form + reviews), About Us (doctor bio + team + office photos), Services (list all treatments with descriptions), New Patients (insurance, what to expect, new patient form), Contact (map + hours + phone + form), Book Appointment (GHL calendar embed for online scheduling).

  • 4
    Connect their domain

    The client either already has a domain (e.g., on GoDaddy) or you buy one for them (~$12/year on Namecheap). In GHL → Sites → Domains → Add Domain → follow DNS instructions. Site is live in 24–48 hours after DNS propagation.

    → namecheap.com ~$12/year for domain
  • 5
    Optional: Use Upwork for a premium build

    For clients who want something more custom, post a job on upwork.com: "WordPress dental website — 6 pages, appointment booking, SEO-ready." Budget: $300–$600. Timeline: 5–7 days. Always tell the freelancer it's for your agency client — never give them the client's contact directly.

    → upwork.com Budget: $300–$600
Website Deliverable Checklist
  • Mobile responsive on all screen sizes
  • Online appointment booking form connected to GHL CRM
  • Click-to-call phone button on mobile
  • Google Maps embed on contact page
  • Meta Pixel installed (needed for ads)
  • Google Analytics 4 connected
  • SSL certificate active (HTTPS)
  • Page speed score above 70 on Google PageSpeed
  • Basic on-page SEO: title tags, meta descriptions, H1s
📣 Deliverable 2 — Launch 1 Meta Ad Campaign Week 2–3

For Plan 1, you run one Facebook/Instagram lead generation campaign targeting new patients in the practice's local area. The goal: get appointment requests. Here is the setup from start to finish:

  • 1
    Get access to their Facebook Business Manager

    Ask the client to go to business.facebook.com, create a Business Manager account (if they don't have one), then go to Business Settings → People → Add People → enter your email address → assign "Admin" access. This gives you control to run their ads.

  • 2
    Set up the Ad Account and Meta Pixel

    In their Business Manager → Ad Accounts → Create New Ad Account (named "Dentist Name – Aug8"). Then go to Events Manager → Create Pixel → copy the pixel code → paste into the website's header (GHL has a dedicated field for this in Site Settings). The pixel tracks who visits the site for future retargeting.

  • 3
    Create the campaign in Ads Manager

    Go to ads.facebook.com → Ads Manager → Create. Select Campaign Objective: Leads. Name it: "Aug8 – [Practice Name] – New Patient – [Month]". Budget type: Daily Budget. Set to $33/day (= $1,000/month).

  • 4
    Target audience setup (Ad Set level)

    Location: Enter the practice's city + set radius to 10 miles. Age: 25–65. Gender: All. Detailed Targeting: Add interests like "Dental care", "Oral hygiene", "Teeth whitening", "Family health". Also add "Recently moved" behavior (people who just moved are actively looking for a new dentist). Leave Advantage+ Audience ON.

  • 5
    Create the ad creative (the actual ad people see)

    Use Canva.com to design the ad image (1080x1080px). Use a clean before/after smile photo or a professional photo of the dental office. The ad copy formula that works:
    Headline: "New Patient Special — [City] Dentist 🦷"
    Body: "Accepting new patients now! Get a [Offer: $79 cleaning + exam / Free whitening / etc.] when you book before [Date]. Limited spots available."
    CTA Button: Select "Get Quote" or "Sign Up".

  • 6
    Set up the Instant Lead Form (stays inside Facebook)

    In the ad setup, choose Instant Form (not website landing page — this converts 2–3x better for Plan 1). Fields to collect: Full Name, Phone Number, Email, Preferred Appointment Date. Add a HIPAA-friendly disclaimer. Publish. This form data flows directly into GHL via the native Meta integration.

  • 7
    Connect GHL → Meta for automatic lead sync

    In GHL → Settings → Integrations → Facebook → Connect your Facebook account → Select the client's Ad Account and Lead Form. Now every lead that submits the Facebook form automatically appears in GHL's CRM within seconds. This also triggers your 5-min alert automation (see Section 07).

🎯 Best Performing Dental Offers for Meta Ads

$79 New Patient Special (cleaning + exam + X-rays) · Free Consultation for cosmetic/implants · Free Teeth Whitening with new patient exam · Same-Day Emergency Appointment · Free Invisalign Consultation. Always use a time-limited offer. "Book before [date]" doubles conversion rates.

⚡ Deliverable 3 — Activate 5-Minute Lead Alert Week 3 · 30 mins setup

This is Aug8's signature feature. The moment a lead submits the Facebook form, an automated call goes to the dental practice's front desk within 5 minutes. Here is how to set this up in GHL:

⚡ 5-Minute Lead Alert — GHL Automation Workflow
TRIGGER: New Lead Submitted

Trigger type: "Form Submitted" or "Facebook Lead Form Submitted". When any new contact is created from the Meta lead form — this workflow fires immediately.

Trigger
📞
ACTION 1: Call the Practice (Outbound Call)

Action type: "Send Internal Notification → Call". Set "To Number" = dental practice's front desk phone number. Set "Message" = "You have a new patient lead! Name: {{contact.name}}, Phone: {{contact.phone}}, Email: {{contact.email}}. Call them back right now." GHL's Twilio integration dials this call within 60–90 seconds.

Action: Call Alert
💬
ACTION 2: Send SMS to the Lead Instantly

Action type: "Send SMS". To: {{contact.phone}}. Message: "Hi {{contact.firstName}}! Thanks for your interest in [Practice Name]. One of our team members will call you within the next few minutes to schedule your appointment. — [Practice Name] Team"

Action: SMS to Lead
📧
ACTION 3: Send Email Alert to Practice Manager

Action type: "Send Email". To: practice manager email. Subject: "🚨 New Patient Lead — [Contact Name]". Body: All lead details, phone, email, time received, and the ad they came from. This creates a paper trail.

Action: Email Alert
⏱️
WAIT: 2 Hours

If the lead has not been contacted yet (opportunity status still = "New"), wait 2 hours then trigger follow-up sequence.

Wait: 2 Hours
💬
ACTION 4: Second SMS Follow-Up

SMS: "Hi {{contact.firstName}}, we haven't been able to reach you yet! Please call us at [Practice Phone] or reply to this text to schedule your appointment. We have openings this week! 😊"

Action: Follow-up SMS
END: Move to "Contacted" Pipeline Stage

Action type: "Move Opportunity to Stage → Contacted". The CRM pipeline now shows the lead has been followed up with. This keeps the practice's CRM clean and organized.

Action: Update CRM

Plan 2
⚙️ Practice Essentials

Plan 2 — Practice Essentials

Everything in Plan 1, PLUS reputation management, 2 Meta campaigns, call tracking, SMS automation, and ongoing website maintenance. This is the plan for established practices ready for consistent monthly growth.

Agency Fee$2,697/mo
3-Month Total$8,091
Rec. Ad Spend$1,500/mo
Your Est. Cost~$800/mo
✅ Everything in Plan 1, Plus These Additions: Build on Plan 1 Foundation

For Plan 2 clients, you deliver all Plan 1 services (website + 1 ad campaign + 5-min alert) AND add the following three services. Use the same GHL sub-account — everything is already connected.

⭐ New: Reputation Management System Setup Once, Runs Automatically

92% of patients read reviews before choosing a dentist. Your job is to build an automated system that consistently generates 5-star Google reviews from happy patients — without anyone on the dental team having to manually ask.

  • 1
    Connect Google Business Profile to GHL

    In GHL → Settings → Integrations → Google My Business → Connect the client's Google account. GHL will now pull in all existing reviews and allow you to respond to them from the GHL dashboard. If the client doesn't have a Google Business Profile, create one at business.google.com (free, takes 1 week to verify by postcard).

  • 2
    Build the Review Request Automation in GHL

    Go to GHL → Automation → Create Workflow. Set trigger: "Appointment Status Changed to Completed" (this connects to their GHL calendar). Then: Wait 2 hours after appointment → Send SMS: "Hi {{contact.firstName}}, thank you for visiting [Practice]! We'd love to hear about your experience. Could you leave us a quick review? It takes just 1 minute: [Google Review Link]". Send to every patient after every visit. Target: 15–30 new reviews per month.

  • 3
    Set up negative review alerts

    In GHL → Reputation → Settings → Enable "Alert on New Review Under 3 Stars". You (or the client) receive an instant email whenever a bad review comes in. Respond within 24 hours with a professional apology and offer to make it right. This shows Google (and future patients) that the practice is responsive and professional.

  • 4
    Monthly reputation report

    GHL automatically generates a Reputation Report showing total reviews, average star rating, new reviews this month, and review sources. Export as PDF. Email to client as part of your monthly report. Takes 2 minutes.

📊
Review Impact Statistics (Show These to Clients)

92% of patients read reviews before booking · Practices with 50+ Google reviews get 3x more clicks · Moving from 3.5 to 4.5 stars increases patient inquiries by 67% · Responding to reviews improves search ranking · A single new 5-star review brings an average of $1,200 in lifetime patient revenue.

📞 New: Call Tracking Setup 30 Minutes Setup

Call tracking lets you prove to the client which ads and pages are generating phone calls — without this, they have no idea if your work is driving results. In GHL, this is built in:

  • 1
    Create a tracking phone number in GHL

    GHL → Phone Numbers → Buy Number → Choose a local area code for the client's city. Cost: $1–2/month. Place this number on the website, Facebook ad, and Google Business Profile instead of their real number.

  • 2
    Forward all calls to the real practice number

    In GHL → Phone Settings → Call Forwarding → Enter the dental practice's real phone number. Every call goes through — the client doesn't notice any difference. But GHL records the call, tracks which source it came from, and stores it in the CRM.

  • 3
    Include call data in monthly reports

    GHL tracks: total calls received, call duration, missed calls, and the source (Facebook ad, Google, website). This data is GOLD for showing the client ROI. "You received 47 calls from your ads this month" is a very powerful retention tool.

📣 New: 2nd Meta Ad Campaign — Retargeting Runs Alongside Campaign 1

The second campaign in Plan 2 is a website retargeting campaign. It targets people who visited the website but didn't book. This audience is highly warm — they already know the practice exists and are considering it.

  • 1
    Create a Custom Audience from Website Visitors

    In Meta Ads Manager → Audiences → Create Audience → Custom Audience → Website → "All website visitors in the last 30 days". This requires the Meta Pixel to have been installed (done in Plan 1 website setup). Minimum 100 visitors needed before this audience activates.

  • 2
    Create the retargeting campaign

    New campaign → Objective: Leads. Ad Set target: the Custom Audience from step 1. Budget: $15/day ($450/month — the remainder of $1,500 budget goes to Campaign 1). Ad copy: "Still looking for a dentist in [City]? We're accepting new patients this week! Book your $79 New Patient Special today →". Add social proof: "★★★★★ Rated by 200+ patients."

🔥
Why Retargeting Converts 3x Better

Retargeted ads show to people who already visited the website — they already know the practice. The average retargeting CTR is 10x higher than cold audience ads, and the cost per lead drops by up to 70%. This is why Plan 2 clients often see dramatically better lead quality than Plan 1.

💬 New: SMS Lead Follow-Up Automation Build Once in GHL

Beyond the 5-min alert, Plan 2 includes a full 7-day SMS nurture sequence for leads who haven't booked yet. Many leads need 2–4 follow-up touches before they commit. This sequence runs fully on autopilot in GHL:

📲 7-Day Lead Nurture SMS Sequence (GHL Workflow)
TRIGGER: Lead Submitted (not yet booked)

Fires when a new lead comes in and no appointment is scheduled yet.

Trigger: New Lead
💬
Day 0 — Instant SMS (within 5 min)

"Hi {{firstName}}! We got your request at [Practice Name]. Ready to schedule? Call us at [number] or reply BOOK and we'll set you up! 😊"

Day 0
💬
Day 1 — Value SMS

"Did you know? Your first visit at [Practice] includes a full exam + X-rays. We accept most insurance. Book online: [booking link]"

Day 1
💬
Day 3 — Social Proof SMS

"[Practice] has 180+ 5-star reviews on Google! ⭐⭐⭐⭐⭐ Patients love our gentle, stress-free approach. Claim your new patient special: [link]"

Day 3
💬
Day 7 — Urgency SMS

"Hi {{firstName}}, this is our last reminder about your $79 new patient special at [Practice]. This offer expires [date]. Reply STOP to opt out."

Day 7
END — Archive lead if no response

Move to "Cold Lead" pipeline stage. Keep in database for future reactivation campaigns (holiday specials, etc.).

Archive

Plan 3
🚀 Practice Builder — Most Popular

Plan 3 — Practice Builder

Everything in Plans 1 & 2, PLUS 4 campaigns, video ad creatives, competitor conquest ads, advanced SEO, bi-weekly strategy calls, and priority lead alerts. This is your premium growth engine plan.

Agency Fee$3,497/mo
3-Month Total$10,491
Rec. Ad Spend$2,500/mo
Your Est. Cost~$1,400/mo
📣 4 Meta Campaigns — Full Campaign Architecture $2,500 Ad Budget Split

At $2,500/month in ad spend, you run 4 campaigns simultaneously — each targeting a different audience and funnel stage. Here is exactly how the $2,500 budget is split:

🆕Campaign 1
Cold New Patients
$1,000/mo
+
🎯Campaign 2
Retargeting
$500/mo
+
🔍Campaign 3
Lookalike Audience
$700/mo
+
⚔️Campaign 4
Competitor Conquest
$300/mo
  • 1
    Campaign 3 — Lookalike Audience (New Addition)

    In Meta Ads Manager → Audiences → Create Lookalike Audience. Source: Upload current patient email list from the dental practice (CSV file). Target country: USA. Audience size: 1% (closest match). Meta finds people in the area who look exactly like current patients. These are the highest-quality cold leads possible. Budget: $700/month.

  • 2
    Campaign 4 — Competitor Conquest (Exclusive to Plan 3+)

    Target people who follow or have interacted with competitor dental practices in the area. In Meta's Detailed Targeting → search the names of 3–5 competing dental practices in the client's city. Some practices have pages with followings you can target. Ad copy: "Looking for a better dental experience in [City]? [Practice Name] is now accepting new patients — with 5-star care and same-week appointments." Budget: $300/month.

🎬 New: Video Ad Creatives — How to Create Them Canva + CapCut = Free

Video ads get 3x more engagement than image ads on Facebook/Instagram. For Plan 3, you include one video ad creative per month. You do NOT need to be a videographer. Here are 3 ways to do this:

🎨 Option 1: Canva Video Ads (Easiest)
  • Go to canva.com → search "Dental Facebook Ad Video"
  • Pick a template, swap logo and colors
  • Add before/after photos, text animations
  • Export as MP4 (square 1080x1080 for feed)
  • Takes: 30–45 minutes per video
  • Cost: Free with Canva Pro ($12.99/mo)
📱 Option 2: CapCut AI Video (Easiest for Reels)
  • Download CapCut app (free on phone/desktop)
  • Use "AI Script to Video" feature — paste your ad copy
  • CapCut auto-generates a video with stock clips
  • Add the dental practice name and offer as text
  • Export as vertical (9:16) for Instagram Reels/Stories
  • Cost: Free
🎥 Option 3: Hire on Fiverr (Best Quality)
  • Go to fiverr.com → search "dental Facebook video ad"
  • Filter: Budget $50–$150, Top Rated Sellers
  • Send them: logo, offer, brand colors, 3 stock images
  • They deliver a 15–30 second professional video ad
  • Turnaround: 2–3 business days
  • Cost: $50–$150 per video
📹 What to Show in the Video
  • Opening 3 seconds: Bold offer text ("$79 New Patient Special")
  • Seconds 4–10: Before/after smiles or office walkthrough
  • Seconds 11–20: Patient testimonial quote as text overlay
  • Seconds 21–30: Practice name, phone, "Book Now" CTA
  • Always add captions (85% of people watch with no sound)
  • Keep under 30 seconds for maximum completion rate
🔍 New: Advanced Local SEO Campaign Ongoing Monthly Work

SEO brings free, organic patient traffic that compounds over time. For Plan 3, you include a monthly local SEO effort. You are NOT doing full technical SEO — you are doing the 3 things that move the needle most for local dental practices:

  • 1
    Google Business Profile (GBP) Optimization — Monthly

    Post 2–4 times per month on the GBP profile (like social media, but for Google). Post types: new patient specials, treatment spotlights, staff photos, before/after photos. Use Canva to design the images. Write posts using keywords like "dentist in [City]", "teeth whitening [City]", etc. GHL's Social Planner can schedule GBP posts automatically.

  • 2
    Citation Building (One-time + Monthly Additions)

    A "citation" is any online listing of the dental practice (Yelp, Healthgrades, ZocDoc, WebMD, etc.) with consistent NAP (Name, Address, Phone). Use BrightLocal.com ($29/month) to scan for existing citations, find missing ones, and build new ones. Goal: 50+ consistent citations. This directly boosts Google Maps ranking for "dentist near me" searches.

    → brightlocal.com $29/mo — bill to client or absorb
  • 3
    1 SEO Blog Post Per Month

    Write a 600–800 word blog post targeting a local keyword. Examples: "Best Dentist in [City] for Teeth Whitening", "What to Expect at Your First Dental Appointment in [City]", "Affordable Invisalign in [City] — What You Need to Know". Use Claude.ai or ChatGPT to draft the post in 5 minutes. Publish on the website through GHL or WordPress.

📅 New: Bi-Weekly Strategy Calls 2 × 30 min per Month

Plan 3 clients get 2 strategy calls per month. These calls are essential for client retention and upselling. Use Google Meet or Zoom (both free). Here is the exact agenda for every call:

📋
Strategy Call Agenda (30 minutes)

0–5 min: Review last 2 weeks' results (leads received, cost per lead, call tracking data, new reviews)
5–15 min: What's working and what needs adjustment (ad creative, targeting, offer)
15–20 min: Action items for next 2 weeks (new ad creative, seasonal offer, GBP posts)
20–25 min: Ask about the practice — any upcoming events, specials, new services? (Content ideas)
25–30 min: Address any concerns or questions from the client


Plan 4
👑 Market Dominator

Plan 4 — Market Dominator

The full-service, maximum exposure package for practices ready to dominate their entire local market. Unlimited campaigns, Google Ads (PPC), multi-location support, a dedicated account manager, and full CRM automation.

Agency Fee$4,997/mo
3-Month Total$14,991
Rec. Ad Spend$4,000/mo
Your Est. Cost~$2,200/mo
🔎 New: Google Ads (PPC) Management Highest Intent Traffic

Google Ads targets people who are actively searching right now for "dentist near me" or "emergency dentist [city]." These are the hottest possible leads — they already have intent. At Plan 4 budget, you allocate $1,000–$1,500/month of the $4,000 ad spend to Google Ads.

  • 1
    Set up Google Ads account

    Go to ads.google.com. Create an account for the client (use their business email). Enable Smart Campaigns or manually create Search campaigns. Link to their Google Analytics 4 account and Google Business Profile for complete tracking.

    → ads.google.com
  • 2
    Best dental keywords to target

    Use Google's Keyword Planner (free in Google Ads) to find local dental keywords. High-priority keywords:

    "dentist near me" "emergency dentist [city]" "teeth whitening [city]" "family dentist [city]" "dental implants [city]" "Invisalign [city]"

    Always use phrase match or exact match — never broad match (wastes budget on irrelevant searches). Add negative keywords: "dental school", "free dental clinic", "dental assistant jobs".

  • 3
    Outsource Google Ads management on Upwork (Recommended)

    Google Ads has a steeper learning curve than Meta. For Plan 4 clients, post on upwork.com: "Google Ads specialist for dental practice — local PPC". Budget: $400–$700/month. This keeps your margin healthy while delivering premium service. Always review their work weekly and present results to client yourself.

    Upwork: $400–700/mo outsource cost You charge $1,000+ value
🏢 New: Multi-Location Support Scale Across Locations

Some Plan 4 clients have 2–3 dental locations. In GHL, you can manage all locations from a single agency account. Each location gets its own sub-account with its own campaigns, lead alerts, CRM, and phone number — but you manage everything from one dashboard.

  • Create separate GHL sub-account per location
  • Unique Twilio phone number per location for call tracking
  • Separate Meta Ad accounts per location (required by Meta)
  • Geo-targeted campaigns per location (different zip radius per office)
  • Unified monthly report showing all locations combined + individual
  • Separate Google Business Profile per location — all connected to GHL
🤖 New: Full CRM & Funnel Automation The "Done-For-You" System

Plan 4 includes a complete patient lifecycle automation — from the moment a lead submits an ad to their 1-year follow-up appointment reminder. This runs entirely on autopilot in GHL. Here are all the automations you build once and they run forever:

⚡ New Lead Automation
  • 5-min phone alert to front desk
  • Instant SMS to lead
  • Email confirmation to lead
  • 7-day nurture SMS sequence
  • Lead assigned to CRM pipeline stage
📅 Appointment Automation
  • Appointment confirmation SMS immediately
  • Reminder SMS 48 hours before
  • Reminder SMS 2 hours before
  • "We're ready for you!" SMS day-of
  • Missed appointment re-booking SMS
⭐ Post-Visit Automation
  • Thank you SMS 2 hours after visit
  • Google review request SMS (2 hours after)
  • Email review request (next morning)
  • Before/after photo consent form (if cosmetic)
  • Referral request: "Know someone who needs a dentist?"
🔄 Patient Reactivation
  • 6-month recall SMS: "Time for your check-up!"
  • 12-month "We miss you!" reactivation campaign
  • Insurance expiry reminder (December)
  • Holiday special offer SMS blast
  • Birthday SMS with special offer
🤖 This is the "Set It and Forget It" System

Once built in GHL (takes about 6–8 hours the first time), this entire automation system runs forever without any manual work. For Plan 4 clients, this is the #1 reason they never want to leave — they would lose their entire patient communication system if they cancel. This creates maximum client retention for you.

👤 New: Dedicated Account Manager You or a Hire

Plan 4 clients pay your highest rate and expect premium service. "Dedicated account manager" means they have a single point of contact who knows their practice inside-out. At first, you are the account manager. As you scale past 10 clients, you can hire a Virtual Assistant to handle day-to-day account management.

💼
Hiring a Virtual Account Manager (When You're Ready to Scale)

Platform: OnlineJobs.ph (best for Filipino VAs) or Upwork. Role: "Marketing Agency Client Success VA — GHL experience preferred." Pay: $5–$12/hour. Tasks: Monitor campaigns daily, respond to client WhatsApp messages, pull weekly reports, post GBP content, and flag issues to you for review. With a VA handling daily tasks, you can manage 15–20 clients yourself.


Meta Ads Deep Dive
Section 06 — Meta Ads

📣 Meta Ads — Full Campaign Guide

Everything you need to know about running Facebook and Instagram ads for dental practices — from complying with Meta's healthcare policies to the best ad creative formats that convert cold audiences into booked patients.

⚠️ Meta Healthcare Advertising Policies — Read First Important — Avoid Account Bans

Meta has specific rules for healthcare advertising. Violating these will get the ad account suspended. Here is what you must never do:

🚫
What You CANNOT Do in Dental Meta Ads

✗ Never use "before/after" photos that imply guaranteed results (say "possible results" instead)
✗ Never claim "best dentist" or "#1 dentist" without verifiable proof
✗ Never target people based on health conditions (e.g., "people with dental anxiety")
✗ Never collect sensitive health data in lead forms without proper disclaimers
✗ Never use real patient photos without explicit written consent (HIPAA)
✗ Never make guarantees ("your pain will be gone in 1 visit")

Safe Ad Language That Converts

✓ "Accepting new patients in [City]!"
✓ "New patient special — $79 cleaning + exam + X-rays"
✓ "5-star rated dental care in [City]"
✓ "Gentle, stress-free dental care for the whole family"
✓ "Same-week appointments available"
✓ "Most insurance accepted — book today"

📺 Learn Meta Ads — Free YouTube Resources Watch These First
📺
Ben Heath — Meta Ads for Beginners

Search: "Ben Heath dental Facebook ads" · Best teacher on YouTube for Meta ads

📺
Jordan Platten — SMMA Agency

Search: "Jordan Platten dental niche Facebook ads" · Agency operations + ads

📺
Charlie Morgan — Lead Gen Ads

Search: "Charlie Morgan lead generation dental" · Lead form optimization

📺
GoHighLevel Official Channel

YouTube: "GoHighLevel Tutorial 2025" · Learn GHL workflows, CRM, automations

📺
Frankie Fihn — Dental Marketing

Search: "Frankie Fihn dental marketing" · Dental-specific marketing strategies

📺
On The Map Marketing — Dentist Ads

Search: "On The Map Facebook ads dentists" · Step-by-step dental campaign setup

💰 Ad Budget Split by Plan Reference Guide
PlanTotal Ad Budget/MoCampaign 1 (Cold)Campaign 2 (Retarget)Campaign 3 (Lookalike)Campaign 4 (Conquest)
🌱 Plan 1 — Launch$1,000$1,000
⚙️ Plan 2 — Essentials$1,500$1,050$450
🚀 Plan 3 — Builder$2,500$1,000$500$700$300
👑 Plan 4 — Dominator$4,000$1,500$800$1,000$700

Reputation System
Section 08 — Reputation

⭐ Reputation Management — Full System

The complete end-to-end guide to building a 5-star reputation system that runs on autopilot inside GoHighLevel.

⭐ Review Generation — Step by Step
  • 1
    Get the Google Review Link

    Go to the practice's Google Business Profile → click "Get more reviews" → copy the direct review link. This is what you include in all review request messages. It opens Google Reviews directly — no searching needed.

  • 2
    Build automated review request in GHL

    Automation → New Workflow → Trigger: "Appointment Completed" → Wait 2 hours → Send SMS with review link → Wait 1 day → If no review (condition) → Send email with review link → End. This sequence delivers 15–30 new 5-star reviews per month for an active practice with 20+ appointments per week.

  • 3
    Yelp & Healthgrades

    Important: Yelp prohibits actively asking patients for reviews (their policy). Do NOT send automated Yelp review requests. Instead, list the practice on Yelp, keep the profile complete, and let reviews come naturally. For Healthgrades, you can include it in the post-visit email as an option ("Leave a review on Google, Facebook, or Healthgrades").


Client Onboarding
Section 09 — Onboarding

📋 Client Onboarding — Week 1 Checklist

The exact checklist to follow every time you sign a new dental client. Complete all items in Week 1 to ensure a fast, professional launch.

✅ Master Client Onboarding Checklist
📋 Day 1 — Information Gathering
  • Send GHL onboarding form to client
  • Collect: logo, photos, services, hours, insurance
  • Get Facebook Business Manager admin access
  • Get Google Business Profile access
  • Get existing domain login (if they have one)
  • Confirm front desk phone number for lead alerts
  • Sign contract + collect 1st month payment
🛠️ Day 2–3 — GHL Setup
  • Create new GHL sub-account for client
  • Deploy Dental Snapshot to their account
  • Configure Twilio tracking number
  • Connect Google Business Profile
  • Connect Facebook Business Manager
  • Set up lead alert automation with their phone #
  • Set up review request automation
🌐 Day 3–7 — Website Build
  • Build website in GHL or brief Upwork developer
  • Install Meta Pixel on website
  • Install Google Analytics 4
  • Connect booking calendar to GHL
  • Connect domain (or buy new one)
  • Test all forms — ensure leads flow to GHL CRM
  • Mobile test on iPhone + Android
📣 Day 7–10 — Launch Ads
  • Create Ad Account in Meta Business Manager
  • Add client's credit card to Ad Account
  • Design ad creative in Canva
  • Build Instant Lead Form with all fields
  • Set up campaign, targeting, budget in Ads Manager
  • Connect Facebook Lead Form → GHL via integration
  • Test: submit a test lead — confirm GHL receives it + alert fires
📞 Kickoff Call Script (Day 1)

Start every client relationship with a 30-minute kickoff Zoom: (1) Review what's happening Week 1 and Week 2. (2) Explain the 5-min lead alert — how it works, what they need to do (answer the phone!). (3) Set expectations: "Ads need 7–14 days to optimize — don't judge results in week 1." (4) Get them excited: "By month 2, you'll have a fully automated patient pipeline running 24/7." (5) Confirm all access has been shared. Make this call count — it sets the tone for the entire relationship.


Your Numbers
Section 10 — Your Profit

💰 Your Real Costs vs. What You Charge

Here is the complete financial breakdown per plan — what you spend to deliver, what you earn, and your profit margin.

📊 Per-Client Monthly Cost & Profit Breakdown
Cost ItemPlan 1Plan 2Plan 3Plan 4
GoHighLevel (shared across all clients)~$30~$30~$30~$30
Twilio (SMS + calls)~$8~$12~$18~$25
Website Build (GHL template = free / Upwork = $500 one-time ÷ 3 months)$0–$167$0–$167$167$200
Media Buyer (outsourced on Upwork — optional)$0$400$700$1,200
Google Ads Management (outsourced — Plan 4 only)$500
BrightLocal for SEO citations$29$29
Video ad creation (Fiverr — optional)~$100~$150
Canva Pro (shared)~$3~$3~$3~$3
Total Monthly Cost (Estimate)~$211~$612~$1,047~$2,137
Your Monthly Revenue$1,997$2,697$3,497$4,997
Your Monthly Profit per Client~$1,786~$2,085~$2,450~$2,860
Profit Margin89%77%70%57%
🚀
Revenue Milestone Targets

5 clients (mix of plans): ~$12,000–$15,000/month revenue · $9,000–$12,000 profit
10 clients: ~$25,000–$35,000/month revenue · Time to hire a VA
20 clients: ~$50,000–$70,000/month revenue · Hire a media buyer full-time
50 clients: $100,000+/month · Full team, multiple account managers
GoHighLevel agencies report average MRR of $10,000–$50,000 within their first year.

📅 Your First 90-Day Action Plan
1
Week 1–2: Foundation Setup

Sign up for GoHighLevel ($297/mo) · Connect Twilio + Mailgun · Build your Dental Snapshot · Watch 10 hours of Ben Heath Meta ads on YouTube · Design your agency proposal deck in Canva · Set up your Aug8 Agency website

2
Week 3–4: Land First Client

Reach out to local dental practices via cold email or LinkedIn · Offer a 30-day pilot at a discounted rate · Sign contract · Complete full onboarding checklist · Launch website + ads · Activate 5-min lead alerts

3
Month 2: Prove Results + Client #2

Generate first leads for client 1 · Show them the GHL dashboard + call recordings · Ask for a testimonial · Use those results to close client #2 · Begin hiring a part-time Upwork media buyer to free up your time

4
Month 3: Scale to 5 Clients

With 2 case studies, outreach converts at 20%+ · Close clients 3, 4, and 5 · Hire a VA for daily monitoring tasks · You focus entirely on sales, strategy calls, and oversight · At 5 clients you're generating $10,000–$15,000/month

Aug8 Agency

This is your internal operations playbook. Keep it updated as you learn and scale. Every system here can be improved — document what works for your specific market.

© 2025 Aug8 Agency · aug8agency@gmail.com · Confidential Internal Document